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Keywords: perspective taking
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Proceedings Papers

Proc. ASME. IDETC-CIE2019, Volume 7: 31st International Conference on Design Theory and Methodology, V007T06A033, August 18–21, 2019
Paper No: DETC2019-97483
... and highlight differences between distinct components of empathy. Keywords: Empathy, user-centered design, perspective taking, empathic concern 1. INTRODUCTION Understanding users and other stakeholders is critical in creating effective designs [1]. This has been observed by a 1 Contact author: antti.surma-aho...