...Abstract Abstract Empathy is an essential ability for designers to step into users’ shoes and potentially discover their latent needs. However, although empathy helps designers to better understand users, the degree to which designers can actually understand them remains unclear. Consequently...

... Proceedings of the ASME 2021 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference IDETC-CIE2021 August 17-19, 2021, Virtual, Online DETC2021-71993 FEELING THE HEAT! EXPLORING THE RELATIONSHIP BETWEEN STUDENTS EMPATHY, ATTITUDES TOWARDS...

... for measuring empathy. We state two hypotheses. First, that designers are equally accurate at inferring thoughts as they are at inferring feelings. Second, that designers are more accurate in inferring design-related mental contents than those that are not related to design. We answer these hypotheses...

... of the proposed systematic approach to capture the latent needs associated with all six devices. The potential applications of the proposed latency metric are discussed for future applications. latent needs empathy medical devices design approach AN EXTREME USER APPROACH TO IDENTIFY LATENT NEEDS...

... Abstract A growing body of research suggests that to uncover key needs and create successful designs, designers must holistically and empathically understand end-users. However, despite the existence of empathy frameworks and guides in design, little empirical work has investigated what...

.... Empathy Empathic Design Product Design Design Methodology Proceedings of DETC 10 ASME 2010 Design Engineering Technical Conferences and Computers and Information in Engineering Conference Montreal, Quebec, Canada, September 10-13, 2010 DETC2010-29111 EMPATHIC DESIGN FOR EARLY-STAGE PROBLEM...